Friday, August 22, 2008

They didn’t ask for it

As a project manager, I’m a herald for change. And sometimes “of” change.

While I may be optimizing a process … trimming the fat … minimizing manual activities to “improve” the process, many times the people being affected didn’t ask for it. The management teams and decision makers requested it. Many times it could mean reduced workforce – loss of someone’s job.

Year’s ago I heard the term “change inflictor.” It reminds me that there can be consequences to my change actions. It also reminds me that there is a human side to change. Within the project, I add the task of re-purposing staff and assign it to the mgmt of the affected group. They have the responsibility to help find other positions for those who want to be retained. It doesn’t always work it, but a conscious effort is made.

Change can be viewed from different sides. For some, the glass if half full – positives of the change. For others, half empty – loss of a job. As a PM, you need to understand the different sides because you could be inflicting a change on someone.

1 comment:

Ajay said...

Quite thought provoking Troy ...