I’ve learned that some people don’t like to talk during meetings. Some don’t want to interrupt, it may be tangential, unsure if others would want to hear it, or generally more reserved.
At my firm, we have an instant message (IM) program available. When people are calling into meetings from their desks, I periodically get questions and comments via IM. We then decide via IM if we want to share more broadly at the meeting. IM can be a good tool to share information and let the PM introduce the topic or contributor.
Why only do this for conference calls? At my firm, many people bring their laptops to meetings. For those who don’t want to raise their voice publicly, IM can be a good tool to share information and let the PM introduce the topic or contributor.